Service areas

Nationwide, state by state.

Monitoring is national — our control room covers any Australian postcode. Patrol and alarm response run out of local bases, so arrival times vary by area. Check yours below.

Where we operate

Every state and territory

NSW

New South Wales

Base

Sydney control room

Typical response

12 min metro · 35 min regional

Areas served

Sydney CBDParramattaNewcastleWollongongCentral CoastPenrithLiverpoolWagga Wagga

VIC

Victoria

Base

Melbourne control room

Typical response

13 min metro · 40 min regional

Areas served

Melbourne CBDGeelongBallaratBendigoDandenongFrankstonShepparton

QLD

Queensland

Base

Brisbane patrol base

Typical response

15 min metro · 45 min regional

Areas served

Brisbane CBDGold CoastSunshine CoastToowoombaTownsvilleCairnsMackay

SA

South Australia

Base

Adelaide patrol base

Typical response

16 min metro · 50 min regional

Areas served

Adelaide CBDPort AdelaideMount GambierWhyallaMurray Bridge

WA

Western Australia

Base

Perth patrol base

Typical response

16 min metro · 60 min regional

Areas served

Perth CBDFremantleJoondalupBunburyRockinghamMandurah

TAS

Tasmania

Base

Hobart partner network

Typical response

20 min metro · 60 min regional

Areas served

HobartLauncestonDevonportBurnie

ACT

Australian Capital Territory

Base

Canberra patrol base

Typical response

12 min metro

Areas served

CanberraBelconnenTuggeranongGungahlin

NT

Northern Territory

Base

Darwin partner network

Typical response

25 min metro · by arrangement regional

Areas served

DarwinPalmerstonAlice SpringsKatherine

Outside a listed area?

Remote monitoring works anywhere in Australia. For response, we can usually arrange a local partner crew — ask us.

Ask about your area