Services

What we protect, and how.

Six services that work as one. Most clients start with monitoring and response, then add patrols or cameras as they need them — everything reports into the same control room and the same log.

01

Back-to-base monitoring

Our operators watch every signal in real time, around the clock.

Your alarm panel reports directly to our national operations centre over dual-path communication, so a cut phone line or dropped internet connection doesn't leave you unwatched. When a zone trips, the event lands in front of a licensed operator within seconds. They assess it against your site plan and your after-hours list before anyone is dispatched.

  • Dual-path IP and 4G reporting
  • Redundant dual-site control rooms
  • Open/close reporting and exception alerts
  • Escalation lists you control
02

Alarm response

A verified alarm sends the nearest patrol unit, not a phone call.

When an event is confirmed, the closest available officer is routed to your site with the details already on their screen. They walk the perimeter, check entry points, secure what needs securing and file a report with photos before they leave. If police or ambulance are needed, we make that call and stay on site until they arrive.

  • Median 14-minute arrival
  • Full perimeter and internal check
  • Photo-documented incident report
  • Emergency services liaison
03

Mobile patrols

Randomised, GPS-logged patrols that prove someone was there.

Scheduled patrols are useful right up until someone works out the schedule. Ours are randomised within an agreed window, and every check-in is GPS and time stamped at the point it happens. You get a morning report showing exactly where the officer went and what they found — including the gate someone left open.

  • Randomised timing within your window
  • GPS-verified check-in points
  • Lock-up and unlock services
  • Morning patrol report
04

CCTV & surveillance

Cameras worth reviewing, footage you can actually find.

We design and install camera systems sized to what you actually need to see — number plates at a gate need different optics to a warehouse floor. Footage is retained in the cloud for 30 days by default, searchable by time and camera, and viewable from your phone. Where you want it, our operators can verify alarms visually before dispatching.

  • Site-specific camera design
  • 30-day cloud retention
  • Remote viewing on mobile
  • Operator video verification
05

Access control

Who came in, which door, and exactly when.

Keyless entry, fobs, badges and visitor management, integrated with your alarm system so arming and disarming follow who's actually on site. Lost fobs are revoked in seconds rather than rekeying a building. Access logs sit alongside alarm and patrol logs, so one timeline explains the whole night.

  • Fob, badge and keypad entry
  • Instant credential revocation
  • Visitor sign-in records
  • Unified access and alarm log
06

Alarm installations

Designed, installed and certified to Australian Standards.

Our licensed technicians design intrusion and duress systems around how your site is actually used, install them properly, and certify the result. We'll also take over and monitor most existing panels — you rarely need to rip out working hardware to change monitoring providers.

  • AS/NZS 2201 compliant installs
  • Takeover of most existing panels
  • Duress and hold-up devices
  • Annual service and testing

Not sure what your site needs?

Send us the address and a rough idea of the problem. We'll come back with a plan and a fixed monthly figure within one business day.

Request a quote